Amazing Client - 2/22/2023

Dear Shaun and the Crane Center staff in its entirety,

This letter is important because it's coming from me.

Me, who has seen many providers, from breast cancer to brain chemistry care, in 63 years on the planet. Let me tell you, this clinic, this little humble place almost across the street from my apartment, this little Phoenix of a building that continues to survive and thrive coming out of its own ashes, has provided some of the best care I have ever had.

Today, 2.22.23, I had #34 in a series of Ketamine treatments since I was directed your way a year ago. And about an hour after the medicine wore off, in my delightfully comfortable with zero gravity chair, I found myself laying in a puddle of tears.

Having been physically ill with covid on top of the seasonal depression, and in addition to some intense trauma work yesterday, all I could think was how much I wanted to die.

My day could have gone very differently, once I made the brave decision to ask for help from that chair.

The primary care doctor, and I'm sorry I can't remember his name, was the first one to come in and simply care for me. I told him that all I could think about after the shot began to wore off was wanting to die and that I was concerned for that. I was heard. He stepped out of the room saying that he would mention to Shaun my concern, asking him to step in before I left.

Shaun came in and as Shaun does so well, Shaun was Shaun and real and no b*******. Top that off with medical training and first-hand relatable trauma experience, and you get this 63 year old pleasant female patient's confidence beyond words.

My day could have gone very differently as I sit here talking to text from my apartment at rest before I go down to the beach for some healing. First, there's no way on God's green earth a regular Medical Practice would have ever brought me two providers into a room, without an appointment, based on my concerns, just because they care. And I am appreciative.

In the conventional medicine community, I would have been evaluated and likely sent to the ER and admitted to the psych ward only to be warehoused for what would have been one in a series of over a dozen hospital stays in 30 years of my life time.

Instead, the primary care doctor recommended some supplements that weren't already in my regimen towards taking care of my physical health. And Shaun, doing what Shaun does best, being Shaun, held space for me with knowledge and first hand experience and empathy. His wisdom allowed me to simply go home, with a prescription to understand that my thoughts did not have to control me, topped off with a suggestion of going to the beach.

As I'm crying talking to text right now tears of gratitude, this is the important part of this letter.

Thank you. All of you.
For showing up for work.
For shuffling buildings and offices and chairs.
For making reminder calls and scheduling appointments.
For putting silly signs on the windows to direct us to your care.
For doing what you do everyday and working how hard you do to try to help those of us who suffer not suffer anymore.
You matter.
You're doing good work.
I'm proof.
I love you all.
Thank YOU.
For loving ME
back to LIFE.